Overview
At Chocoreto, we take pride in creating artisanal, handmade chocolate products with meticulous attention to detail and quality. Each piece is crafted with care to ensure a delightful experience for our customers.
Due to the nature of our handmade chocolate, we currently do not offer returns or refunds. Here’s why:
Customization: Our chocolates are often crafted based on customer preferences and requests. The customization process makes each product unique and tailored to individual tastes, making returns impractical.
Freshness and Quality: We prioritize freshness and quality in every chocolate creation. Offering returns could compromise the integrity of our products, and we want to ensure that you receive chocolates at the peak of perfection.
Hygiene and Safety: Handmade chocolates involve a careful and hygienic process. Once a product leaves our facility, we cannot guarantee its safety and hygiene, making returns challenging.
We appreciate your understanding and support in maintaining the excellence of our handmade chocolates. If you have any concerns or issues with your order, please contact our customer service team, and we’ll do our best to address them on a case-by-case basis.
Thank you for choosing Chocoreto for your chocolate indulgence!
Need help?
Contact us at [email protected] for questions related to refunds and returns.